The AVClubber - Transcript - Hour 1, Segment 2

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David Lawrence: Panther, okay. And Panther itself should have the right stuff in it for QuickTime for both Panther and for the Classic startup, so that you can use your Mac Os 9 equivalent programs. When did this start happening? What happened that--

Justin: it happened right after I did a full system reinstall.

David Lawrence: And how was that accomplished? How was the full system reinstalled accomplished?

Justin: I used the original Panther CD and reinstalled the system.

David Lawrence: Now, did you buy this Mac with Panther installed on it and the CDs came with it or did you upgrade from another version?

Justin: I upgraded.

David Lawrence: Aha, so here*s what you need to do. You need to get the original discs, I am assuming it was 10.2.3 or 8 or some version of Jaguar that you upgraded from? Yes.

Justin: Yes.

David Lawrence: Okay that*s where you need to start, when you are using upgrade discs. Because usually what happens is the upgrade discs have intelligence built into them to say okay, here*s the version of QuickTime that they are using I need to adjust these components to make it work properly. So if those components are there to begin with, which they wouldn*t be if you started with Jaguar and a clean install. Then what you need to do is to start with Jaguar, install that and then do the update to Panther from there.

Justin: That*s actually what I did do?

David Lawrence: Okay.

Justin: And it says that, it just doesn*t work and when I downloaded the QuickTime and when I tried to install it, it wants to install with Classic but I can*t start Classic up.

David Lawrence: Right.

Justin: So--

David Lawrence: I would suggest trying another install from scratch beginning with Panther and then doing the upgrade. What I might try to do to make sure that QuickTime is working to begin with is, just do the install on Jaguar, right.

Justin: Okay.

[Transcriptions provided by Datalyst]

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