The AVClubber - Transcript - Hour 1, Segment 4

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David Lawrence: Okay, so what you might want to do is just take those two folders maybe your home directory and back them up. Put them on a DVD and then go about the task of actually wiping that drive from you know to clean using the Startup Disk and Disk Utility. Then installing Jaguar and then again testing it once it is installed and then upgrading to Panther. That is the cleanest path to take and given that you have tried all these other things already that*s about the only thing I have left to tell you is to do that. I mean that*s the, if it doesn*t work there then there is something wrong with your hard drive or there is something wrong with those disks because you got to that logically that*s the only, that*s the cleanest path to perfection. So that*s what I would suggest to do. It*s tough because when you accidentally delete something that the system needs you don*t know whether that item that*s being deleted is something that*s required of application use. It*s a preference file, its something that keeps track of versions that you have had you just don*t know. And so, to start from scratch and to you know start with a clean disk that*s been zeroed out and a clean install of Jaguar, which is 10.2 and then upgrading after you have tested jaguar to 10.3 that*s the direct path. That*s what they do at the factory. So that will be the next thing to do. 180039 online is our telephone number. 18003966546. Austin.

Austin: Yeah how are you Dave?

David Lawrence: How are you doing?

Austin: Pretty good.

David Lawrence How can I help you?

Austin: My question was I have this program called Computer Watchdog. Are you familiar with it?

David Lawrence: I am not.

Austin: Basically what is that is it is the computer monitoring program and what it does that it keeps is it keeps track of everything that has been touched on the keyboard or anything like that.

David Lawrence: So it is a logger for all events that occur on the machine to see if somebody is messing with it.

Austin: Yeah it takes screen check, but David my question is there is an option where you can send yourself an E-mail whenever it is available that*s getting online. They will send you the log but as for SMTP, I don*t know what that is, well I am supposed to be typing, I find this--

David Lawrence: Okay, okay, you got to ask it, hang on one second. SMTP means Simple Mail Transport Protocol or Simple Mail Transfer Protocol. It is the outbound mail server that you normally send the mail through when sending E-mail.

Austin: Okay.

[Transcriptions provided by Datalyst]

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